- The ability to book partner awards online.

I recently had to book a *A award to PNH, but because UA does not fly to PNH (but TG does), I had to call UA to book and pay the $15 fee! I flew UA to BKK and TG from BKK to PNH only, but because I had to call, I had to pay!

And the only choice given was to fly UA to BKK.

- All available awards (including partners) for a set range of days (1 to 2 weeks either way)

- Route map easily found.

- The ability to chose award flights each way - even F O/W and Y on the return. (CO allows this and I've found a F flight out and a Y return for less than Y both ways - 2 saver flights vs a standard Y award! )