Originally Posted by Points Scrounger
How strict is AGR with the "time of purchase" rule? My mom made reservations several weeks ago for herself, my father, my brother and I to attend a memorial service for her mother, held this past weekend. I called reservations a week ago to have my AGR# number added before the trip. The rep said she did it; the number did not come through on the boarding passes. I am really out-of-luck on this? Or will they likely give me the points if I provide the res and ticket info as requested?
You can request retroactive credit as long as it is within 30 days of your travel date. If you go to the Amtrak rewards site and follow their instructions, you should have no problem getting credit.