Originally Posted by PresRDC
Also, one cannot ignore the role of culture. American culture is less formal, less subserviant, less hierarchical and less service oriented. As much as I love Asian travel (and I've been in PVG all this past week for work), I kindof look forward to walking aboard the AA flight and experiencing the familiar casualness of the United States.
It is this "casualness" I dread the most. If I was as "casual" in my day job as the vast majority of service providers in the US, I'd be on the street in no time.