Maybe you should try calling them:
Enrich Call Centres
Kuala Lumpur, Malaysia
Tel 1 300 88 3000
(Within Malaysia)
+603 7846 3000
(From outside Malaysia)
24 Hours/ 7 days a week
Fax: 603 2163 3689
Email: [email protected]
Enrich Customer Services Centres
Kuala Lumpur, Malaysia:
1st Floor, Bangunan MAS, Jalan Sultan Ismail
50200, Kuala Lumpur
Australia/ New Zealand:
EDS Building, Level 6,
108 North Terrace,
Adelaide, SA 5000 Australia
Australia Tel: 13 26 27 Fax: 1 800 804 865
New Zealand Tel: 0800 777 747 Fax: 0800 441 236
Email: enrich@malaysiaairlines.
com.au