Originally Posted by vincom
It must just be you

When I went through Canada (you can ask BuddyPass, I took him with me) the Customs people were just fine... The NWA people though handling Check In left MUCH to be desired from.
It's my take as well. With 20+ CAN->US crossings at YVR and YYZ last year, I find the agents there much less pleasant on average than in the US.