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I was unaware of the Vancouver incident. Pray tell when did it occur, how many were involved, and how was it settled? Did Hilton offer the same deal?
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See
http://www.flyertalk.com/forum/Forum57/HTML/001751.html for details. If I remember correctly, the hotel contacted everybody after the incident and negotiated a deal with them. This incident was the reason to set up "The List" btw..
If you want to discuss this further, feel free to eMail me. You don't have an eMail adress on your profile...
Greetings - Dirk