FlyerTalk Forums - View Single Post - ETHICS - "$0" Rate Errors & Demands to Honor
Old Sep 8, 2001 | 3:54 pm
  #139  
DOC 2 BE
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Dirk --

I was unaware of the Vancouver incident. Pray tell when did it occur, how many were involved, and how was it settled? Did Hilton offer the same deal?

Also, I was under the impression that in Germany, you had to pay an attorney for them to bring a case, as contingency fees were not allowed. In addition, I think it unlikely that a German court would take jurisdiction of the case for although you are a German national (?) the venue for the claim was in San Diego.

Finally, I like your comment re the Euros!

PS -- I think you will find that those here on FT are a great deal more representative of the traveling public/road warriors than those who subscribe to the List.

I am sure you are a decent guy. I just think you went way, way, overboard!

As to Hilton contacting you, I think their response to this and the other fiascos has been stupid, but who am I to tell them how to run a business. All I can say is that as for me, since Hilton apparently treats these "mistakes" as valid rates, then I no longer feel there is any problem with booking them. Inasmuch as they have treated those who have booked these rates to a free night and a 50% discount for the rest of the stay, I view these rates and Hilton's response to be nothing more than an extraordinary BounceBack Weekend Rate. Until such time as they do away with this "rate," I will take full advantage of it when my travel plans permit.

However, I think that even you would agree that you have gone a bit overboard?

Regards,

D2B