There has been a lot of talk here about the legal and moral issues surrounding '318 man'.

I really don't care about the legal issues - North America has already reaped the 'benefits' of their overly litigious society - and still not learned that they are shooting themselves in the foot! (but thats a thread for another day).

What I am more concerned about is the relationship that we frequent travellers build up with our primary 'suppliers' - airlines, car rental companies, and hotels. Let us not forget that we all rely on their goodwill sometimes. Forgot to cancel a room, flight, or car rental when plans change - I have - and always been treated well by the people I rely on to make my life on the road a little less stressful. When I no longer make mistakes, or can walk across Lake Ontario, maybe I can look down on them, until then, (don't hold your breath), it's live and let live.

These relationships are jeopardized by the actions of '318 room man'. No-one would build an expensive hotel just to give away the rooms free, so why don't we just accept that they made a mistake - and instead of booking lots of rooms, give them a call to let them know!

Next time '318 room man' makes a mistake, I for one would like to hear all his excuses as to why the aggrieved party should not nail his b**ls to the floor until he compensated them.