FlyerTalk Forums - View Single Post - ETHICS - "$0" Rate Errors & Demands to Honor
Old Sep 7, 2001 | 10:42 am
  #120  
DOC 2 BE
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Dirk --

I commend you on coming forward and providing some additional details.

I do, however, feel that you have tremendously abused the Hilton reservations system and their error. I have a number of friends who apparently have taken advantage of this error, and on that, I just have to say that reasonable minds can disagree as to booking rooms under it. However, given that Hilton has assumed the onus of this error, not once but twice now, and is willing to provide some form of compensation to all who book it in spite of common business sense (IMHO), then as I have said, since they have treated this "rate" as a valid rate, or at the very least, one that should be honored, then I feel no hesitiation on booking such a rate in the future, since this is their business judjgment.

However, that does not mean that one should continue to abuse the system. At the very least, it would be in your collective good sense not to abuse it so that they will not spend the $$ to place a filter on their site to prevent this from occurring again.