I will say that when I emailed and spoke to the relevant folks at Alitalia on Monday and Tuesday morning, I didn't frame the discussion as a "Can I please?" type of conversation - this is a business contract matter, not a gratuitous favor by the airline. Rather, it was more like "It's clear Alitalia is trying to change the rules, and here's what Alitalia can offer in order to get me to agree to that change." While remaining courteous and respectful at all times, at no time did I so much as insinuate --or allow it to be insinuated -- that Alitalia was doing any sort of super-generous deed based on goodwill.