Originally Posted by rgm18
calm down. they are honoring with a ONE TIME change, get in touch with alitalia in NYC and they can take care of it. why are people getting so angry?
Is there a link to the NYC Customer Service number for AZ? I have the fax #, the claim #, the switchboard #, but no customer service number other than this Nicolo guy who's obviously swamped. Every time we call one of these numbers and ask for customer service we get transferred to Palermo.