[HINT: When do you "know" it is an errror? When you book it and don't feel good about calling the hotel/airline at that instant to say "Hey, I just found an amazing rate. Would you please check for me to find out if that is a mistake or a real promotional rate?"
I have three re-confirmations from Travelocity at the IC Yokohama for 2.72/nt, including one from a CSR supervisor. I even specifically pointed out issues with both the rate and cancellation policy. Yet, they allowed this error to go on for three more months, including compensating a FT'er for traveling on it.
Marriott Shanghai had a similar rate issue a while back and most reservations ended up being cancelled, but not *until* after prompt and profuse apologies from both Marriott and the property, in marked contrast to how this situation is being handled. A company's mettle is tested when things don't go smoothly, and I'm seeing surprises here. I still think, based on my past experiences at Interstate owned/operated hotels across the brands, that they have something to do with it.
Pat