Originally Posted by Ned69

Wow! Some folks plan a lot more time for traveling than I do...2 hour buffers. I must be on the edge taking connections in DTW with barely more than half hour ground time and drop-off and entering the terminal 25 minutes prior to departure.
Before elite, I think I recevied 1000 miles for 2.5 hr unscheduled maintenance delay without any writing or calling...just showed up as a Cust Svc Bonus a week later. I do feel your pain and sometimes wonder why NW doesn't have an extra CRJ at MEM when one goes down for maintenance. Where do they keep spare tonka jets? I suppose all the airlines put their entire fleet on the schedule unless it's hard down for scheduled or unscheduled maintenance.