Originally Posted by jpdx
The real "perk" is a free night at very luxurious hotels. For people who booked wisely, this can amount to a 50%,33%, 25%, etc savings. I really think Travelocity was creative in sending a message to those who booked weeks or even months at the mistake rate...
that's if they would answer the phone. I got hung up on or reached the answering machine. of course emails were not responded to in anything that could be described as promptly.