I just read an e-mail that made me sick. As many of you know Hilton recently had a glitch in their reservations system that allowed people to book an unlimited number of rooms at certain properties for $0/night. Now we're not talking about some crazy reduced rate, but $0/night!!

Hilton recently made, what I think is pretty darn generous, an offer to those holding these reservations - "Everyone will be offered the first night for free, and then the remainder of the nights will be charged at 50% off the best available rate"

That's not bad, right? However some of our fellow members have decided to try to put the hammer to Hilton to honor this $0 rate. One guy even has 300 rooms reserved at one freaking hotel and is upset that they won't honor the glitch. This is not a $29 fare to Paris (which was also crazy) or some great internet price that someone found. If you get a rate of $0/night you know darn well that's it's a pure error.

It reminds me of my newspaper advertising days when something weird would happen and a product on sale for $100 is printed as $00 - so idiots demand that the store give it to them for $00 because it was printed.

Don't get me wrong, I have problems with all of the crap that major hotels and airlines put me through to get decent rates & fares. Just like most people on this board I've been burned on a $2400 fare that they're offering some recreational traveler for $179. But exploiting obvious errors is not the way to even the playing field - it's just dishonest.

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Ken in Sacramento