Originally Posted by Gardyloo
It would be nice if Orbitz had some few lines of code that would send you an email when your Orbitz-ticketed itineraries get yanked around after the sale is complete and the money (such as it is) is safely in the vendor's bank account.
Indeed so. That would not exactly seem like a programming version of rocket surgery -- indeed, you'd think it would be a requirement.
But I am philosophical about all this. Gift horse mouths and all that.
A lone voice of reason, and surely the best way to enjoy all of this.
And BTW to those who are waving around "rules": Let's suppose that AZ doesn't follow the rules. What are your options?:
- Complain to whoever will listen. My guess is that this will be an extremely short list. You can be certain that the overwhelming majority of AZ's customers are Italian citizens/residents, so bad publicity in N America is, as history has surely shown, not a particularly big concern to the company.
- Legal action. In the US, most lower-level courts (and especially small claims courts) are interested in doling out equitable solutions. If you paid $33 for a product and didn't get that product, the court is likely to find in your favor and demand that the seller return your $33.
Not sure I can see any other feasible recourse.