Originally Posted by Khabibul35
As far as Northwest, I feel like they should have made a small gesture to the passangers on the flight, like a free (usually $3) snackbox or something. Last year, I was on Jetblue and they gave us $25 certificates for a stop in Salt Lake that was the result of strong headwinds. I was impressed at their gesture when the extra stop wasn't even their fault.
Sadly, a two-hour delay just isn't that big a deal. But the unscheduled jetBlue stops are somewhat common and IMO are their fault -- they fly transcons with A320s, which just don't have transcon range. At least NW doesn't do that.