Join Date: Aug 2004
Location: Miami Beach, FL
Programs: SPG Gold, HHonors Diamond, Marriott Gold, AA Gold, Delta Silver, Hyatt Diamond
Posts: 138
I am surprised to hear that your problems were not resolved to your satisfaction. We had a situation that we brought to management's attention following our stay and it was resolved quickly and we were pleasantly surprised by the attention we received. I am sorry to hear you had a difficult time and an unpleasant stay.