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Old Apr 19, 2006 | 4:45 am
  #21  
rrz518
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Originally Posted by SchmutzigMSP
If this was designed as humor, perhaps it belongs over in TravelBuzz or OMNI or something more appropriate?

Seems to me that the OP was just using this to vent and didn't really want any help, suggestions, advice, etc.

The OP has still yet to affirm whether or not they took it up with NW yet. Sorry, it just seems to me IMO that this kind of thing should be handled in the backchannels. I stand by my original statement that really, nothing good can come from this thread.

...except of course for a little "humor".
The question (which you've asked twice) has already been answered. Did you read the entire post?

I suppose the intent here was to vent, but also to see if others had seen such a blatant disregard for professionalism and company standards systemwide, and/or to see if NWA is in such dire straits that the core basics of professionalism are a thing of the past.

I didn't really intend to make this a humorous post. Standards of professionalism at NWA are, as evidenced by this woman, in serious decline. Interestingly, I have had a similar issue with my own employees showing up out of uniform, in jeans....(I don't work for NWA, rather a hotel), and it's a matter of supervision and the "desire" of management to run a tight ship. Show up to work looking like that (in my world, anyway...) will get the employee sent home, without pay, until they show up properly attired.

As a matter of fact, I used this incident as a training topic the very next day with my management staff. My hotel is 25 years old, and in need of a serious renovation, yet we can dress and act properly (what we wouldn't give to have a physical building like DTW...). DTW is a gorgeous, sparkling world class facility, yet one improperly supervised staff member blew the whole image.
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