I tried to book an award ticket using some of my almost 1 million CO miles from the US to Osaka, using NW in business to get to Osaka and Korean from Osaka to Beijing (PEK), returning to the United States on CO via EWR. From PEK-EWR, CO did not have BusinessFirst (“BF”) available, but I wanted to book a business award and as a CO elite get waitlisted for BF and standby for BF according to COs policy if not confirmed prior to the flight. NW had told me the Korean seats were available from Japan to Beijing and that they could book them. The CO agents could not book the Korean segments. I told them that NW was able to book the Korean segments. After several failed tries with CO, I called NW and booked the award reservation with them. Has anyone had any experiences with CO booking award travel using Korean Air?

The NW agents had to book the Korean segments then send them over to Korean, and after the reservation was all booked they would know if Korean confirmed the segments. CO just said the segments were not available. I wonder why Northwest was able to book Korean and not CO? Maybe now I know one of the reasons why I have 934,000 unused CO miles and why I am flying other airlines after 25 years with NonePass.