FlyerTalk Forums - View Single Post - What's Your Rant-to-Rave Ratio?
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Old Apr 18, 2006 | 2:46 pm
  #7  
ORD4R
 
Join Date: Sep 2004
Location: Chicago
Programs: UA-1K-MM AA-EXP-MM
Posts: 726
Thumbs up Few rants many raves

I may be the exception but I am probably
a rant to rave ratio of .1 or less
I am at least 90% and probably more like 95% satisfied with UA.
Given the airline industry with factors like weather, ATC, etc.
I think it would be impossible to be 100% satisfied.

I am an AA million miler and certainly am more satisfied with UA than AA.
I also fly WN sometimes and much prefer UA.

I think people are more motivated to rant about bad news (i.e. like the
award changes) than they are to rave about good news (i.e. like the
March triple miles).
ORD4R is offline