<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by avgas:
Very interesting discussion, but like many threads on The Buzz this week, I really can't see it has anything whatever to do with MILES. The Moderators have selective (or inoperative) trigger fingers this week. 
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I think this series of posts is a worthy discussion. If I see that a certain airline is a bad apple, I don't want to fly it and don't want to hoard miles in that airline.
My own experience is that US Airways is very good with hotels, Northwest - only 1 experience and hotel provided, Delta - bad.