The fax must have come across fuzzy the first time. Print it bigger and bolder, apologize for the first one (it may have been their fault, but it doesn't hurt to butter them up) and send it again. They clearly weren't reading the same thing you sent. And no need to offer flexibility. If the route exists they'll know it and it'll be up to you to book the days it operates. I didn't count segments per continent - hopefully you didn't break any of those rules?

FWIW I always send a printout of a spread sheet, listing segments FROM-TO in one column, transit/stop in another, total count in another, counts per continent (e.g. NA1, NA2 etc), flight/date/time or OPEN, etc. Hopefully the agent can take a look, quickly observe that I know the rules and followed them, and get on with pricing it.