Originally Posted by donovan1313
ROP is notoriously slow at everything. Their computer systems are notoriously buggy as well.
You must be persistent by phone to get results.
This is one of the reasons why I have "dumped" Thai - they took 2 months to get me my gold card, and now are not honoring full miles for SQ fllights which *give* miles to other programs, such as United!!
So I am now banking all miles on UA....
50% for W class of travel on SQ....ridiculous...