I think it's just himan nature...some people are very helpful, some people are annoyed with you for even asking a question....

Back in 2004 my parents were taking a KL flight from AMS-ORD in C class...I wanted to get them the best seats in the upper deck...I figured this was an EASY question that any experienced KL flyer knew right off the top their heads and would be simply reply...

Doing a search for me was a waste of time because I felt by the time I got the right keywords and searched though all the possible answers to the right answer that the amount of time it would take for me to bang out the question and to have someone respond was significantly less that the search time...

Well, I went to the KL forum and posted the question...the first person gave the quick answer that I expected which took the person maybe 2 seconds to posts.."Row 77, Upstairs" plus a link to a seatmap! To me the question is answered and the topic could have been closed for all I cared...

The NEXT person SLAMMED me and made feel stupid by saying I should have done a search...that poster apologized later....and I was almost at 1000 posts by then!!!

So, it just depends on people and the moon!

- HF