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Old Apr 17, 2006 | 9:52 am
  #11  
vincom
In Memoriam
 
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by puddy
Here are my points:

1. Telling someone to "Try a search" is not helpful in any way. The seach function can be very useful, but as others have pointed out a) it's not always easy to get the results you want and b) the info in a search result may very well be outdated. Additionally, many posters are new and wouldn't think to look (and they definitely don't think to look in the Help/Rules section before posting).

If you feel the need to direct someone to do a search, you should provide a keyword or phrase that will be helpful to the user. This has been done for me in the past, and I found it very useful.

2. The same goes for checking CO.com. It's very easy to provide a link for specific information. Many times people just don't know where to look.

3. If you feel that you don't have the time or energy to help a poster out by giving useful info, then don't reply at all. You don't have to reply to every post.

4. Because of these "Did you try a search?" posts, people have now started to preempt their posts with "I tried a search." People should not feel the need to do this.

5. You mentioned that you always have a lighthearted tone and make posts with humor. Everyone should know that tone does not translate well over the web. While some might think they were being lighthearted, others might see it as condescending.

6. I'm not trying to be rude here, but you are not the moderator of this forum. If xyzzy or umguy feel people are not searching enough before posting or not properly naming their posts, they can take action. If you are bothered enough by these posts, you should probably PM them to see what can be done. If it's really that bad, perhaps a sticky "READ BEFORE POSTING" post would be necessary, although I don't believe it is and would not want to see one here.

This is a simple FF forum where people can go to learn and share information. It's not worth getting upset over a few questions being asked multiple times or some misleading post titles.
On flyertalk.com there is a lil thing that says "Questions? We've Got Answers -- Whether you're new to FlyerTalk, or an FT veteran, our Help Center will answer any question you might have." then links to this - http://flyertalk.com/help/ - not knowing/ ignorance is never an excuse.

Continental.com offers a wealth of information and as well as a decent search feature - simple phrases such as "northwest miles" brings up many webpages, but the most relevant one being listed first - a link to the portion of the site that explains Northwest Mile Earnings...

You are right I'm not a moderator, but I am still a member of this community and usually a vocal one, unless that changes, I don't feel any reason I can't help our fellow members by reminding them of rules we have in our community.

-Vincent
vincom is offline