Originally Posted by PersonalFlotationDevice
Today I was e-ticketed to fly MCI - ORD - LGA. Due to big storms in Chicago, my MCI-ORD was significantly delayed. I walked over to the NW counter and asked about the BUMP program, and the agent told me that they had room if I could get a paper ticket (but AA was doing something to make accessing the E-Tickets difficult). I went to AA, asked for and received paper tickets, and NW put (and upgraded) me on MCI-DTW-LGA. All in all I will get to LGA before my original AA itinerary and avoid the zoo that ORD must be on a day like this. Nice for it to work after many posts from others noting that many agents don't know about the program.
Did you have to pay to get paper tickets? I can see AA (or anyone) holding you "hostage", having to make the decision of waiting, or paying a paper-ticket fee to fly another airline. Hopefully they comped you the fee, to make you happy... funny how flying another airline/alliance might make you
more loyal to AA (theoretically).
BTW, does anyone have the BUMP rules, that the GA would pull up on their computer screen? A cut-and-paste would be cool, for carrying around. Thanks!
Steve B.