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Old Apr 17, 2006, 1:32 am
  #1  
djohannw
 
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Rules for accessing Premium Seats?

Does anybody have a link to NW's formal description who is allowed to access the seats in coach marked as "Premium", "Exit" and "Disabled"?

I have just reserved seats for my family's trip from LCA to PDX this summer which is booked in B-class, and much to my surprise I could access those seats even for those family members that are not elite of any kind. In fact even the automatic preassignment had my parents in law (who are on a different reservation than we are and are very infrequent flyers) in these seats - while our party initially had seats in the back of both the D10 and the 757 - with two Flying Blue Elite+ in the reservation plus son and baby.

Tried to seat us in row 22 on the D10 which was no problem, but could not get the exit-row confirmed at least for me while the rest of row 22 would get confirmed. Called NWA in the USA and was offered the row 10 with baby-bassinet instead which I gladly took (those seats showed occupied on "Manage my reservation"), and moved my parents next to us...

So: Why could I not get the Exit row confirmed despite being Skyteam Elite+? But why could my parents reserve seats in the premium section despite not being Elite at all (maybe because of the B-fare)? And why do seats that are obviously open (row 10) show up as occupied when looking at "Manage my reservation"?

Any help would be greatly appreciated! I am mainly concerned that my parents lose their seats close to us sometime between now and the flights in July, and as my parents both hold Disability-certificates from German authorities, I wonder if they also could reserve the Disability-seats (they are not in wheelchairs, however)?

Greetings - Dirk
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