I always request NL as I travel to a lot of small towns. I also carry at least 5 mapquest print outs (airport to hotel; hotel to client; client to dinner; dinner to hotel; hotel to airport...) as a backup in case there is no NL in the car.

Seems to me it's a crap shoot - you get in the car and it's either there or it isn't. Not even my reservation confirmation says anything more than that I've requested it

Any way to know for sure if the car will have it? Short of calling the local site for each reservation??

Thanks!