Originally Posted by Don'tGoThere
I agree with what you are saying, but I have to point out you seem down right negative on anything CO. Most of your posts regarding CO have been on the pessimistic side.
Given the industry mess, I think we still have an excellent product. Yes, I would expect changes in the coming year or two; but probably not until we see more stabilization in our bottom line.
You must be confusing me with someone else --I'm hardly pessimistic about CO. Overall, I'm extremely pleased with their product and am a loyal customer. Some things do stick out like a sore thumb there, though, like the EWR check-in counter which doesn't properly reflect the decent service CO provides in-flight (and on the other side of security, for that matter at EWR.)
But overall, I am pleased with CO's BF product ...and have flown their product exclusively overseas for the last few years.