Well contrary to Guy Betsy's gloom and doom. Cathay was very helpful and reasonable. They agreed to seat was broken and they are providing two one way upgrades (as they should). Gee... guess Cigarman wasn't a moron after all...
Maybe next time someone posts in this forum, one or two people might remmber this incident with how you flamed me for asking for reasonable compensation. The proof is in the pudding. Both Cathay and I agree. The only person out of step he are those one or two unhelpful people in this forum to newbees.
Treat new posters the way you would treat houseguests... then they might come back.