<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ak:
Interestingly, the Los Angeles (phone)customer service agents are the worst in the Delta system in my opinion. Must be something in the air 
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Yes, I had a bad experience with them Friday morning just after midnight Eastern time. The Delta agent had more bad attitude than I've seen in one person in a long time! In the end, he didn't even complete my reservation, and I had to call back.
Bruce