I'm not a 'customer' of the TSA. The current Administration's penchant for turning government functions into faux private sector 'relations' is becoming rather tiresome. TSA employees are there to serve the flying public: they are civil servants. Unfortunately, they are for the most part not terribly civil and certainly not servile.

The garden-or-common TSA employee suffers from the same malady that many short men exhibit: unwarranted arrogance and a permanantly chipped shoulder. As government created this army of tin corporals, it will take government to sort them out. Don't forget to vote in the mid-term election!