Originally Posted by NickW
I haven't used the free night at Raffles yet, but the Mandarin Oriental benefit is subject to blackout periods. Perhaps this applies to the date of your reservation?
Thank you for your reply, NickW.
I just thought the same thing as you, blackout dates.
When I asked Centurion travel desk, the desk said "Raffles L Ermitage doesn't offer the one night free benefit this year. It's not blackout".