Originally Posted by diamondviprocks
Has anyone ever thought that maybe some of you us need to calm down and think of it as what it truely is... a business. Do any of you ever complain about some one getting a tax return that you didn't? Or someone getting a Credit Card that you WERE not targeted for? I mean seriously I stay at Hilton almost 200 nights a year and as of yet I have not felt jilted or ignored by the program and or their customer service.
Hey we are all happy here. Dont mistake some of the grumbling. Devalue the program and people gripe. Here's an example. Last fall we met a nice couple in rome. They were joking at what a deal they had recieved. They were targeted for the stay 3-5-7 get 3 free nights. They only had 9 stays. They then made 7 stays at HI ($560) got 3 free nights, made Gold VIP, and spent the 3 nites at the Rome Hilton ($2100) They also got the Rome View room. Meanwhile as I bit my tongue. We spent 2 of our 7 nites there looking at the radio tower. Those are the breaks, but maybe this example will explain why some people gripe. Have a good weekend and welcome to FT
