Here is what I found on the website:

In addition, when you come into contact with a US Airways employee who has surpassed your service expectations – whether on the phone, at the airport or on a flight – be sure to let us know. Please include the employee’s name and your comments concerning their superior service in the appropriate section of the feedback form.


Here is where the feedback link points......

http://www.usairways.com/customers/c...meraffairs.htm

Generic customer service......

Dagwood