Originally Posted by MayorMcKnife
I've been on the phone (hold) for almost 2 hours now with Orbitz trying to get some satisafaction for being a canceled, non-ticket # holder. I am in the queue for a supervisor named Daniel, but he's declining my call. Has anyone ever gotten a voucher from Orbitz? They claim they don't give them.
Similar situation with confirmed reservation, seat allocations and no ticket numbers. Waited over an hour before talking to a supervisor named Robin who had zero customer service skills. Requested the corporate office address to mail a claim to and he hung-up on me. Now I am really upset at Orbitz and determined to obtain compensation for the Delta tickets I purchased for travel to and from Toronto.
Last edited by Kahuna; Apr 6, 2006 at 8:27 pm