i got ticket numbers on mine but my parents got:
"
[email protected]
Orbitz Record Locator:
Dear Valued Orbitz Customer,
We regret to inform you that, due to limited availability, the airline
was not able to confirm the
flights you requested. Therefore, no tickets have been issued for this
trip and your credit card has
not been charged.
Situations like this are rare; however, when they do occur we attempt to
contact our customers
immediately as to avoid missing out on advance purchase opportunities.
To help you understand how this situation could occur:
Orbitz is a full service travel agency. Our advanced search engine
searches two billion fares
within seconds from over 450 airlines. Our secure on-line booking system
accesses fares and
availability from the same central reservation systems that other travel
agents and airline
reservation agents are booking from worldwide. As you can imagine, with
the extensive volume of
agents booking flights at any given time, availability for a particular
flight can be gone in an
instant. Therefore, when your ticketing request reached the airline,
availability for the flight(s) you
selected was no longer available.
The confirmation e-mail that you may have received is only an
acknowledgement that the flights
you selected for purchase have been sent to the airline for approval
prior to ticketing and does
not guarantee ticket issuance.
We apologize for any inconvenience this may have caused and thank you
for your understanding.
We appreciate your business and look forward to serving you in the near
future.
Please click on the following link to make your new reservation
http://www.orbitz.com
Sincerely,
Orbitz Ticket Advisory Department
www.orbitz.com
Visit Planet Earth via Orbitz!"
any recourse?