Originally Posted by PJK
...and Cheaptickets as well...
I still believe AZ is cancelling. It's all in AZ's hands, they made the mistake. With a difficult position for the TA's, depending on their own T&C's...
Short of refunding all monies paid, I don't think the Agents can do very much more unless they decided to take Alitalia to court themselves...and that's not going to happen, is it...
AZ is the supplier - the Agent is a middle man, nothing more.