Originally Posted by Happy
Since you have Chase cards, you should be able to know when the new card is approved - that is the day it pops up in your account - in other words, you have a new card that you dont have before, as simple as that. Before Chase introduced its new website, that very same day is also your statement closing date. Now they are all over the place and Chase know that. I have e-mailed them about this issue, they said they are aware of it and are trying hard to fix it.
Right, I have noticed this glitch too. It seems if you call the CS number on the card, then press option 3 in the automated system, then option 3, it will tell you the correct date. After the first statement cuts, the website will then display future statement dates correctly.
The pattern of doing soft inquiries before the account is opened (ordinarily a soft inquiry from an existing creditor is called an "account review" inquiry, which is why I kept using the term, though it's not correct in your case) is new to me - have not seen it happen with Citi or Chase. Very interesting.
Is it possible that you are still keeping some accounts with Citi or Chase open even while churning others, and the soft pulls relate to those accounts?
I would also be curious to know whether they did a hard pull on EQ or TU. Citi almost always seems to pull EQ for me, once EQ and TU. Never EX for a new account (but often for account reviews). Chase always pulls EX for me as "FIRST USA,NA". If there is a way to apply for new accounts with no hard pull at all, that would be very interesting to know.
