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Thread: Like the DiTech commercial: United, just lost another sale to Southwest.
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Old Apr 2, 2006 | 9:47 pm
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nsx
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Originally Posted by justageek
The legacies must have done the math and decided that they make more money than the lose by having change fees, unfortunately.
I suppose that it's possible (using game theory analysis) that Southwest can benefit from its no-fee policy at the same time that legacies benefit from charging change fees. However I'd bet that one or the other is wrong.
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