I don't know. My son is hearing-impaired (doesn't fly), so I've done some Amtrak, and they have a lot of problems. The last trip was a couple of years ago, the longest, from DC to Chicago. On the return, there was an equipment problem, and we left really late, and then we kept getting later, because something about they weren't on their own tracks, so when they missed their slot, they had to wait for every freight train to go by.

And you think UA Easy Update is bad? We were 100 miles from DC, it was already after our arrival time, and their automated status system had us arriving half an hour late.