FlyerTalk Forums - View Single Post - What is the best Airline in the US?
View Single Post
Old Sep 30, 2002 | 8:28 am
  #14  
mikepa
 
Join Date: Dec 2000
Location: FLL - DL DM MM - HHonors Gold
Posts: 1,093
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by vetteset:
Is there something specific you would like to say about Delta's f/a's? If you are going to complain about us, why not give an example? You are one of the few on this "Delta" board who has said anything unfavorable about our crews. We provide excellent customer service and would like to try to rectify the problem.</font>

In general I have been more than happy with the level of service offered by DL FAs – especially compared to other US airlines. But I do have one question for you…

Asian carriers make their first and business class customers feel special by addressing them by name at least several times throughout a flight – even on short haul flights – and even when I’m out of my seat – (I don’t know how they manage to remember all our names for that!) But in the US, even the “Once when asking for meal type” seems to be falling by the wayside – what’s your thoughts on this?

mikepa is offline