Just had to put in my $.02 - I have had nothing but positive interactions with reporters from the WSJ. Every now and then I'll get an e-mail or phone call from Jesse Drucker on a travel related article - ALWAYS professional and quite personable. Not only has he spoken with me, but also with my wife and sister. I also recall Jane giong out of her way to write an article about United's Connexion Software in July when many members of this board were upset about UA elimination of the program.

------------------
Ken in Sacramento