Originally Posted by Reason077
I received an email offer for 50% off RACK rates at SPG properties. My question is - how do I look up the Rack rates for a hotel in order to determine whether this is a good deal? For the Starwood properties I'm interested in (W Montreal, for example), all I can see are the "Best Available Rate" and cheaper "Internet Only Rate". Is there a way to force the website to show me the Rack Rate?
No, not really. If there are more competitive rates, the web site booking engine suppresses the RACK rate. The only true way to check is to call the Customer Contact Center and ask.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]