Originally Posted by Starwood Lurker
Sorry for your disappointment, but this benefit is subject to availability at resorts and conference destinations.
Also, they apparently weren't members in the program. Your benefits are not transferrable to non-members or members with a lesser status.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Is it guaranteed at other destinations?
I was denied 4pm check-out at a non-resort non-conference destination (I'm a gold spg member)