FlyerTalk Forums - View Single Post - Customer Service staffing for summer 2006?
Old Mar 20, 2006, 9:25 pm
  #2  
flyinbob
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Since online checkin and Mr. Chicken use has become much more common than in past years, I don't think we would see the same type of problems as past summers. However, irregular ops remain the wild card. As long as they have personnel ready to respond to big storm delays, and if Mr. Chicken can do the job rescheduling, it shouldn't be a total nightmare.

But who the hell knows?
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