I still have not received 15K Continental miles that were supposed to be credited to my account after first purchase with the card THREE MONTHS AGO. I call and they say they'll make sure the miles get credited but so far they've 1) sent them to the wrong account 2) created a new account with a new number for me without telling me and 3) have even failed to get the miles into the newly created account. I've given them my actual account number three times but they just seem to ignore it. Amazing. I will be cancelling as soon (if?) I get the miles in my CO account.