Originally Posted by tbogart
The last couple of years I've probably travelled at least four times a year between OSL-EWR through CPH. Every time I've notified at check-in in OSL to use miles for upgrade and every time when I arrive in CPH they look at me like I'm kind of an alien and say: "You should have been here earlier"...!
I tell them I notified at check-in + at the OSL lounge, but no luck!
Not only do SAS discriminate Norwegians by removing the nonstop OSL-EWR flight, they are also discriminating us by not accomodating flyers from Norway!
You're not alone, it applies to swedes as well. I'll never fly SAS long-haul thru CPH again. If ARN-ORD/EWR is not available, I go for UA from LHR and have E+ confirmed. The reduced stress that gives me is worth everything...
SK ground staff at CPH are just horrible...