Originally Posted by khkchan
Hi, I cancelled a reward last night and the cancellation page says that points will be recredited in 30 minutes. I found that when I logon to hiltonhonors.com, I could see my points back (I also confirm with the automated phone system that my points are back). However, when I try to use the points again, hhonors.hilton.com does not recognize the re-instated points.
Does anybody has similar experience?? Thanks.
Yes, this happened to me a month back or so. The points were visible quickly, but it took about 2-3 hours before I could actually use them. If all else fails, call HHonors and they can set up your reward reservation if the site won't let you.